Verified calls will show a blue shield icon that features a checkmark, business name, logo, and number. The call reason field will include messages like confirm transaction activity, food delivery, and flight time changes. Google asserted that it does not collect or store any personally identifiable information after verification. Google is bringing verified Calls feature, Truecaller will get competition Google has written in a blogpost that spam and spam call is also a big problem in India. In 2019, the former Queen of Patiala responded to a call from an unknown number and suffered a loss of Rs 23 lakh at the hands of a scammer. Google hopes that verified calls can resolve this type of problem.
But Call Screen works automatically in English in the U.S. and can be used manually in Canada, according to Google’s Help documentation. Verified Calls, meanwhile, is offered in more countries worldwide and leverages industry partnerships to work, instead of AI, making it a broader solution. Google has announced the Verified Calls feature for Android device users. This feature is similar to Truecaller, which will help protect the user from fraudulent phone calls. With this new feature, the user will be able to verify the actual business number. By the way, the problem of fraud caused by phone is not only in India but worldwide.
The feature is enabled by default in the Google Phone app for Android devices, which comes pre-loaded on many Android phones and will be available for download for more Android devices later this week. At launch, it will work on select Android Pie and higher devices, including many flagship Samsung and LG devices.
Google says it pilot tested the new feature for a few months before going live and found that verification did increase the chances of someone answering a call. It did not share the specific results.
Now Google's Verified Calls feature will also show you the identity of the caller. In this regard, Google has written a blog post. The Verified Calls feature is first being released in India, Mexico, Brazil, Spain, and the United States, followed by other parts of the world.
Will get rid of spam calls?
Google has written in a blogpost that spam and spam call is also a big problem in India. In 2019, the former Queen of Patiala responded to a call from an unknown number and suffered a loss of Rs 23 lakh at the hands of a scammer. Google hopes that verified calls can resolve this type of problem.
Verified Calls is launching first in the U.S., Mexico, Brazil, Spain, and India, with more countries to follow. Google already offers a way for consumers to fight incoming spam with its Google Assistant feature, Call Screen. This feature allows the Google Assistant to answer the call on the user’s behalf, then ask them who’s calling and why. A transcript is sent to the phone’s owner, who can then choose to send a suggested response, pick up or hang up.
This Verified Calls feature will be in the Android phone app. Usually, this app is pre-loaded on most Android phones. If you have opted for the manufacturer's custom dialer on the phone, then this feature will also be available for download in a few days. When you receive a call from Verified Business, you will see the name, a verification symbol, and the reason for calling. Truecaller app is very popular in India and it is useful in filtering spam calls. But the special thing about Google verified calls is that it also explains the reason for the call. This can help you to accept or ignore the call.