MeitY to integrate ChatGPT with WhatsApp soon

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  • Apr 17,2023
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According to the media reports, the WhatsApp chatbot will enable farmers to send a question via voice notes, allowing users who may not be familiar with typing on smartphones to access information. 

The chatbot is designed to answer simple queries about government schemes, among other things. While ChatGPT covers a wide range of topics, the chatbot's available version may not be as accurate as the original.

MeitY's Bhashini team is testing the chatbot that is set to help farmers learn about various government schemes. In addition, the chatbot supports 12 languages, including English, Hindi, Tamil, Telugu, Marathi, Bengali, Kannada, Odia, and Assamese. MeitY is working to add more languages and voices to its repository and train language processing models in as many Indian languages as possible.

Role of OpenAI

After that, it will respond with voice messages. We already know that the chatbot created by OpenAI has been making waves all around the world. Because it can produce astonishingly human-like responses to consumers’ inquiries. It responds quickly and seamlessly in a matter of seconds, whether the question is how to develop an HTML script or how to change a car’s tyre.

Microsoft CEO Satya Nadella spoke about a similar chatbot at the World Economic Forum, in which Indian farmers would be able to use a GPT interface to access a government program through the internet.

WhatsApp chatbot's

Although the WhatsApp chatbot's launch may take some time, as it currently relies on input in English and has limited support for local languages, MeitY is hopeful that the addition of more languages will enable the technology to reach a larger number of people.

In essence, queries on the chatbot could be simply asked through voice notes, following which it would return a voice-based response generated by ChatGPT.

While responses generated by ChatGPT have so far impressed many with its ability to respond to complex queries in fascinating and eloquent ways, building a national digital public platform for Indian languages will be key for the WhatsApp chatbot that the Bhashini team is building to succeed.


FAQs (Frequently Asked Questions)


Q1: What is the Ministry of Electronics and Information Technology’s (MeitY) Bhashini team?

MeitY's Bhashini team is a group within the Indian Ministry of Electronics and IT that focuses on developing language technologies for the Indian market. 

Q2: What is MeitY and what is its role?

MeitY, or the Ministry of Electronics and Information Technology, is a government body in India responsible for formulating policies related to e-governance, electronics and IT, and digital initiatives. 


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