Airtel Proclaims Service Deactivation Message Was Sent Wrongly to Some Delhi Customers

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  • Aug 09,2023
  • 1 min read
  • 17

On Friday, airtel wrongly informed some of its customers about the deactivation of their services and discontinuation of outgoing calls on their respective numbers.

The company has sent a text SMS to the affected customers asking them to recharge their accounts to continue the services of the call. 

But, later Airtel described that the text was sent because of some technical error to the customers in the Delhi circle.

As per the record data invested by the Telecom Regulatory Authority of India (TRAI), Airtel had 348.29 million wireless subscribers across India in May, among which 16.13 million were from Delhi. 

For information, last month Airtel revised its postpaid plans and offered new offers for corporate customers. It also replaced its Rs.49 prepaid recharge option with Rs.79 saying it is the most affordable recharge pack. 




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